Delete your SportConnectGN account

The steps are the same on iPhone and Android. The app is in French, so labels are quoted as they appear on screen, followed by their English meaning:

1. Open the SportConnectGN app and sign in to your account.
2. Tap the "Profil" (Profile) tab.
3. Under "Compte et sécurité" (Account and security), tap "Paramètres" (Settings).
4. Scroll down to the "Zone de danger" (Danger zone) section, then tap "Supprimer mon compte" (Delete my account).
5. Confirm by tapping "Supprimer" (Delete).

Deletion happens in two steps: your account is deactivated as soon as you confirm, then your data is permanently erased 30 days after your request. If you change your mind during this period, write to us at contact@sportconnectgn.com to cancel the deletion.

If you no longer have the app or can no longer access your account, write to us at contact@sportconnectgn.com from the email address linked to your account, with the subject "Account deletion". Include your username in the message.

We may ask you to confirm that the account belongs to you. Your request is processed within 30 days at most, and we confirm the deletion by email.

At the end of the 30-day period, or when we process your email request, we permanently delete:

• your account and profile: username, email address, phone number, encrypted password, sports, level, city and preferences
• your workouts, records, badges and challenge participations
• the activities you created, your participations and your reviews
• the tournaments you organize and the teams you captain
• your messages and conversations, your club posts, comments and kudos
• your club memberships, as well as your matching preferences and results
• your conversations with the AI Coach
• your notifications and the devices registered to receive them

• Clubs you created, as well as venues and venue photos you added, remain on SportConnectGN with no link to your account.
• Some data may be kept longer where required by law, and only for the required period.

• Uninstalling the app does not delete your account.
• Before deleting your account, you can download a copy of your data in the app: Profil > Paramètres > Données et compte > "Exporter mes données" (Export my data).
• To learn more about how your data is processed, see our privacy policy.